# Privacy policy · RootSwap

> What RootSwap stores about you, why, and how location and photos stay private.

Last updated: 6 October 2026

RootSwap is built so you can trade plants with neighbours without giving away more than you need to. Here is what we keep and why.

## Who we are

- RootSwap is run by ENTELXCORE SINGLE MEMBER P.C. (ENTELXCORE ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.), a company registered in Greece (“we”). We are the controller of your personal data.
- Registered office: Rizountos 51, 16777 Elliniko, Attica, Greece.
- G.E.MI. number 195125103000, VAT number (AFM) 803350763.
- Company information: https://entelxcore.com/company-info

## What we store

- Your account: email address, display name and profile photo, or the details Google or Apple share when you sign in with them.
- What you publish: listings, photos, reviews, and whether your profile is private or a business.
- Messages you send to other members, including offers and swap proposals.
- Your saved plants, the members you block and the reports you make.

## Location

RootSwap never stores your exact position. Before a location is saved it is rounded to an approximate area, and distances shown to other members are rounded too.

## Photos

Photos are compressed on your device and their metadata, including GPS coordinates and camera details, is removed before upload.

## Where your data lives

RootSwap runs on Google Firebase (Authentication, Cloud Firestore, Cloud Storage and Cloud Functions), with the database and photos hosted in the EU. Maps come from Mapbox, which receives the map area you’re looking at and your IP address in order to send the map. We do not sell your data or use it for advertising.

## Your choices

- You can edit or remove your listings and profile at any time.
- When you delete your account from Settings in the app, we delete your profile, listings, photos and the messages you sent. Other members keep their own messages. Reports are kept for moderation.

## Contact

Questions about your data, or a request to see, correct or delete it: info@entelxcore.com.

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Ελληνικά: https://rootswap.gr/el/privacy.md